Skip to Content

Privacy Policy


Last Update: 24/05/2026 

Scenic Bus Booking ("we," "our," or "us") operates the website scenicbusbooking.com and provides assistance in ticket booking via WhatsApp. We value your trust and are committed to keeping your personal information safe. 

1. Information We Collect 📝

To make your bus ticket booking easy via WhatsApp, we collect minimal and necessary information, which includes:

  • Passenger's name and age 
  • Contact number (WhatsApp number)
  • Email address (Optional, to send tickets) 
  • Travel details (Source, destination, date of travel) 
  • Chat record: A copy of your conversation with our customer support team. 💬

2. Payment Information 💳

We do not store your credit card, debit card, or net banking credentials. All payments are made securely through the official UPI interface or third-party secure payment gateways. We only receive payment confirmations (Transaction ID) to verify your booking.

3. How We Use Your Information 

We use your information only for these tasks:

  • To process and confirm your bus ticket booking.
  • Send ticket PDF, travel updates, or cancellation details on WhatsApp.
  • To provide 24*7 customer support and answer your queries. 
  • To process payments and issue invoices. 
  • To improve our services and website functionality. 

4. Data Sharing 🔄

As an authorized partner, we share your travel and passenger details only with the seat seller portal to confirm your seat. 

We never sell, rent, or trade your personal data to third-party marketing agencies. 

5. Consent 

By starting a chat with us and providing your travel details, you agree to our privacy policy and authorize us to interact with you via WhatsApp for booking purposes. 

6. Data Security 🛡️

We adopt necessary security measures under Indian IT laws to protect your data from unauthorized access or disclosure. However, transmission of data over the internet is not 100% secure, and we cannot guarantee complete security.

7. Third-Party Links 🔗

Our website may contain links to third-party sites along with bus routes. This privacy policy does not apply to those external sites. We advise you to definitely read the privacy policy of any third-party sites you visit.

8. Changes to this Privacy Policy 🔄

We may update this privacy policy from time to time. We will inform you about any major changes by posting the new privacy policy on this page and updating the "Last Update" date. We advise you to review this privacy policy periodically. 👀

9. Contact Us 

For any privacy-related queries, to view your data, or to register a complaint, please contact our Grievance Officer:

We will respond to all valid requests within 7 days.